FREE RETURNS / EXCHANGE
ON ELIGIBLE ORDERS
CASH ON DELIVERY
AVAILABLE ON ALL ORDERS
PAY CASH ON DELIVERY
HOW DO I CONTACT CUSTOMER SERVICE?
HOW DO I PAY FOR MY ORDER?
CASH ON DELIVERY
ONLINE THROUGH
DEBIT OR CREDIT CARD
I Need Help

  • Delivery takes between 4 to 6 business days, not including weekends or holidays. Please note that delivery might take longer due to the current situation and during sales periods.
  • Delivery charge is 5,000 LL for all locations in Lebanon. Free delivery is available for Elite Squad members (no minimum purchase required) and through beauty point rewards.

Kindly use 0000 for the postal code for orders placed in Lebanon.

Once you have added your products to your cart, you can use your promo code easily. All you have to do is access your cart, by clicking on the cart on the right of your page or at the bottom on the Application. Enter your promo code in the dedicated box and click on "Apply". The total price will be updated to reflect the applied promo code discount.

After completing all the order steps, a new page will show your order summary with your Order Number. Once your order is confirmed, you will receive an order confirmation email with an order number, a list of the ordered products, the selected delivery method and the total amount of your order.

  • Order Delays: Please note that delivery timelines are delayed due to COVID-19. We apologize for any inconvenience.
  • Delivery takes between 2 to 6 business days, not including weekends or holidays. Impatient to receive your new order? Good news! You can track your order here.

If you have any issues related to your order, please follow the steps below:
1- Log in to your account
2- Go to your order history
3- Click on the order number
4- Click on Customer Support
5- Fill out the form and we will proceed with your request

  • We accept returns within 7 days of receiving an order if the product is unused and still sealed, in return for store credit. Kindly reach out to us by email on support@feel2.com with “RETURN” in the email title.
  • We can exchange an item (or items) within 7 days of receiving an order if it is unused and still sealed. Kindly reach out to us by email on support@feel22.com with “EXCHANGE” in the email title.
  • Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
  • Note: Please note that you might be responsible for return costs for international shipping.

  • Log in to your account and head to https://feel22.com/account from a laptop or a desktop
  • You click on STORE CREDIT on the upper left of the page right under your email address
  • You click on redeem
  • You copy the code that pops in front of you
  • You shop and add the code to the empty box on checkout
How to Order?
WHAT ARE BEAUTY POINTS?
Beauty points are loyalty points that you can use to get free stuff from our website!
1. You have to log in to your account on https://feel22.com/rewards from a laptop or a desktop
2. You click on redeem for whichever option you want
Please note that rewards might change from time to time.
WHAT IS ELITE SQUAD? (GOLD + SILVER)
Becoming an Elite Squad member- whether Silver or Gold- guarantees several benefits!
Welcome Gifts
Additional Beauty Points
Personalized Discount Code
Free Gift on your First Order Every Month
Early Access to Sales to Shop before everyone else!
A Birthday Gift
Guaranteed Free Delivery
More information can be found here: https://feel22.com/pages/elite-squad