Join the feel22 team

Night-Shift Customer Service Representative

This position requires working hours from 4:00PM to midnight 

Want to join Lebanon's fastest growing e-commerce start-up? Our mission is to give easy access to beauty to everyone with the best offering in town and a top notch service - that's where your role comes into play!

We are now hiring a night shift Customer Service Representative to join our dynamic team based in Monot, Beirut

In tight relationship with the Customer Service Lead and under the supervision of the Operations Manager your role will be to:

• Provide an amazing experience to each of our customers - no copy/paste replies but only personalized answers sent with love and care
• Solve day-to-day customer concerns and issues through WhatsApp - Phone - Email and social media platforms
• Analyze customer feedback and work towards enhancing customer experience through your own ideas - be their voice internally
• Thrive to make feel22 the best customer experience in the country!

You are a people-pleaser and ready to become a subject matter expert from Feel22's point of view. You believe there is always something to be enhanced and communicate clearly and efficiently. Passion and patience are your best friends and you have a willingness to work longer hours if needed!

Feel like it's a catch? Apply now and give us a a chance to meet you. Send us your CV at [email protected]