Faq

Kindly use 0000 for the postal code for orders placed in Lebanon.

Once you have added your products to your cart, you can use your promo
code easily.
All you have to do is access your cart, by
clicking on the cart on the right of your page or at the bottom on the
Application.
Enter your promo code in the dedicated box and
click on "Apply".
The total price will be updated to reflect the
applied promo code discount.

After completing all the order steps, a new page will show your order
summary with your Order Number. Once your order is confirmed, you will
receive an order confirmation email with an order number, a list of the
ordered products, the selected delivery method and the total amount of
your order.

Order Delays: Please note that delivery might take longer during sales periods.

We apologize for any inconvenience.

Delivery takes between 2 to 4 business days, not including weekends or holidays.
Impatient to receive your new order? Good news! You can track your order here.

If you have any issues related to your order, please follow the steps below:

1- Log in to your account

2- Go to your order history

3- Click on the order number

4- Click on Customer Support

5- Fill out the form and we will proceed with your request

We accept returns within 7 days of receiving an order if the
product is unused and still sealed, in return for store credit. Kindly
reach out to us by email on support@feel2.com with “RETURN” in the email title.

We can exchange an item (or items) within 7 days of receiving an order
if it is unused and still sealed. Kindly reach out to us by email on support@feel22.com with “EXCHANGE” in the email title.

Note: Please note that you might be responsible for return or exchange costs.